Based in Central London, we offer a range of personalised services and security solutions to safeguard your building.
OUR SERVICES
Relentlessly pursuing perfection to give you confidence, no matter how hard your challenge.
Our solutions are developed around your individual security needs.
If we can’t find a solution that meets your specific requirements, we’ll make one.
Vetted, discreet, loyal and honourable.
All of our systems are manufacturer approved. As a business we are ISO 9001 and Safe Contractor accredited.
Finding the best solution for you, using over 40 years’ experience, the latest technology and our engineering prowess.
We work with you throughout the whole lifecycle of your system.
Always working together – in our team, with our manufacturing partners and our clients.
It's all about designing the right solution that meets your needs.
The best systems are comprehensive and work as one.
That’s exactly what we help you to achieve.
Managing Director
Richard ‘Rich’ Bates joined Security by Design in 2007 following his training as an electrical engineer and service with the Royal Engineers, including an attachment to The Royal Marines.
Starting his career with Security by Design as an engineer, Rich progressed through hands-on experience while earning his NVQ in Security Systems and Technical Services. In 2014, he became a Director, and he now serves as Managing Director & Owner, overseeing all operations and driving the strategic direction of the company.
With extensive technical knowledge and leadership experience, Rich is able to manage any project or enquiry from initial consultation to final delivery, providing clients with expert guidance and solutions tailored to their needs.
Outside of work, Rich enjoys coaching rugby, spending time with his children, and walking his two dogs.
Operations and Engineering Lead
Phil plays a crucial role in managing our engineering team while seamlessly coordinating with clients and manufacturers. With an extensive background in security engineering, he brings a wealth of product knowledge and a sharp problem-solving mindset to every challenge.
With over 15 years of industry experience, Phil is the go-to expert for all operational and engineering aspects. Outside of work, he enjoys spending time in nature—whether fishing, camping, or tackling hands-on projects that showcase his passion for building and design.
PA & Office Manager
Kirsty brings a diverse and well-rounded skill set to her role as PA and Office Manager, underpinned by years of experience in clinical, recruitment, and management roles within the NHS. Her background in healthcare has given her a deep understanding of people management and operational efficiency, which she has successfully translated into the private sector.
Having worked in NHS recruitment and clinical services, Kirsty combines compassionate leadership with strategic insight, ensuring robust HR practices and compliance. Her proficiency in managing accounts further strengthens her role, allowing her to oversee financial operations with precision and integrity. Kirsty's unique blend of healthcare, recruitment, and financial expertise makes her a key asset in driving both people and business performance
Outside of her professional role, Kirsty values work-life balance—she stays active through regular gym training and enjoys spending quality time with her children, which keeps her grounded and energised in her role.
you can rely on
Security by Design uses the latest technology to engineer world-class solutions that resolve your security issues.
Our systems are designed to work as one with the fabric of your buildings and the people using them.
Services